Delete DustMetric data and account registration

You can request deletion of registration information and support records for DustMetric: Rally RoadBook even after uninstalling the app.

How to request deletion

Email the support address below and describe the data you want deleted.
For dealer access linked to a Google account, include the email address of the registered account and, if available, the license issue number or purchase record.
DustMetric will explain a safe identity-verification method and any effect on access. After confirming the request, we will delete unnecessary registration information and notify you.

Request deletion by email
Address: w031246231@gmail.com
Subject: DustMetric data deletion

If the link does not open an email app, send a message using your own email service. Do not send passwords, registration codes, review codes, purchase tokens or license files.

Deletion and access

Deleting a dealer account association prevents automatic access restoration through that Google account. This is separate from deleting your Google account or Google Play purchase history, or requesting a refund. Google manages Google Play purchase data. DustMetric does not store purchase tokens or order numbers on its server.

Signing out or uninstalling alone does not delete dealer access registered on the server. Device permits can be removed by signing out or clearing app data. PDFs in public Documents folders must be deleted separately using a file manager.

Records that need to be retained

If records must be retained for legal, accounting, unresolved-dispute or fraud-prevention reasons, we will explain the data, reason and necessary retention period. Revoked registration-code hashes may be retained to prevent reuse. Support correspondence is normally deleted within one year after the issue is resolved.

Operator: DustMetric
English translation prepared: 11 October 2026. Based on the policy of 9 October 2026.